Dewi, N. N., R. Wibowo, M. B. Fajri, D. V. Budianto, I. Imransyah, N. R. Zulyanti, and E. H. Lailiyah. “From Compliance to Culture: Elevating Service Quality and Courier Professionalism in Last-Mile Delivery MSMEs”. Communautaire: Journal of Community Service, vol. 5, no. 2, Oct. 2026, pp. 238-51, doi:10.61987/communautaire.v5i2.3107.